Warranty Request

We're here to help

We're here to help

We understand that your new home is one of the most important investments you will ever make. We strive to ensure that you feel secure and confident in choosing Merit Homes as your trusted builder. To fill out a warranty request, please login to your Builder Trend account below and submit a claim. Our internal team will respond to you as soon as possible. 

Warranty Request

BuilderTrend Access (Your First Year)

Please click the link below to get started and to access your Builder Trend profile.

Please note: if you are experiencing a utility emergency, please contact Puget Sound Energy or the City of Kirkland.

After Your 1st Year

If your BuilderTrend access has expired (after the 1st year), please fill out this form to reach out to our Warranty Team with any questions. This inbox is monitored daily.

PLEASE NOTE

Experiencing A Utility Emergency?

If you are experiencing a utility emergency, please contact Puget Sound Energy or the City of Kirkland. If you are in immediate danger (this may include major flood or fire) please contact 911.

*To report downed power line or natural gas smell, PSE's website has provided this number: 1-888-225-5773.